Warranty Register








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    Please write to us at contact@awastore.us

    FAQ

    The AWA Affiliate Program allows individuals to earn commissions by promoting our top-quality wellness products through unique affiliate links. For more info, visit Become AWA Affiliate

    AWA is headquartered in New Jersey, USA, and we primarily operate online. We do not have physical stores, allowing us to offer competitive pricing.

    To stay informed about our newest products and exclusive offers, subscribe to our newsletter and follow us on social media platforms like Facebook and Instagram.

    The American Wellness Authority FX300 Red Light Therapy Panel emits specific wavelengths of red and near-infrared light. When applied to the skin, these wavelengths penetrate deep into the tissue, stimulating cellular activity, promoting collagen production, and enhancing various wellness benefits such as muscle recovery, pain relief, and skin rejuvenation.

    Returns are accepted on selected products. Our refund and returns policy lasts from 7-30 days from the day of delivery, depending on the products. If the return period has passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. For more info visit AWA Return Policy.

    To start a return, contact our customer support team (Email: contact@awastore.us) and they'll guide you through the process.   You can also initiate returns by signing in to your account.  - My AWA Account

    Return shipping fees may apply for non-defective returns. Check our return policy for details.

    Returns are typically processed within 7 business days after the approval of your return request. Refunds may take additional time based on your payment method.

    Yes, we offer exchanges for eligible products. Contact our support team (Email: contact@awastore.us) for assistance with product exchanges.

    Our products typically ship within 7-15 business days. Shipping times may vary depending on your location.

    Yes, we do! AWA ships products worldwide to bring wellness to everyone.

    We use reputable carriers like FedEx and UPS to ensure safe and timely delivery.

    Certainly! We provide tracking information for all orders so you can monitor their status. It can be accessed from your account dashboard or here on the Contact Us page

    Shipping fees vary based on your location and the selected shipping method.

    The warranty period depends on the products. On eligible items, AWA offers a 1-2 year warranty on our wellness products, ensuring your peace of mind. Please visit the product pages to learn more about the warranty.

    The warranty covers manufacturing defects and malfunctions.

    Contact our customer support team (Email: contact@awastore.us), and they will guide you through the warranty claim process. Please note that it is mandatory to register for a warranty after the purchase of the product.

    Get In Touch

    Address

    Gotham Traders LLC 1301 W Park Ave Suite FOcean, NJ 07712

    Our Business Hours

    Monday – Sunday:

    9-AM – 9-PM


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